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  • About
    • Core Values
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      • Packages and Hourly Work Billing Schedule
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      • Hourly Rates
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M Designs

Graphic Design, Web Design & Marketing.

  • Operations Manual Entries - Uncategorized

    How to find and export contact lists in Constant Contact

    - By Molly McWilliams

    The following guide will explain how to locate and then export contacts lists into .CSV files from Constant Contact Please follow the numbered steps below, then see the following screen-shot pages that contain a visual representation of everything our text lesson has gone over. Log into the Constant Contact BP Portal. Log in and locate the client whose contact list(s) you wish…

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  • Operations Manual Entries - Uncategorized

    Best Practices for Making Requests

    - By Molly McWilliams

    Please consider the best practices for requests for the most efficient use of both your time (waiting for finished work) and your money (less labor needed to complete your project). Try to prepare all of your copy and images and instructions so that it is as explicit as possible, for example if you need a quick poster design, give us…

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  • Client Fulfillment - Delivery Processes - Operations Manual Entries - Rules and Expectations - Uncategorized

    Revisions

    - By Molly McWilliams

    Please plan ahead for utilizing M Designs services. We will do rush work in emergencies and/or when possible for a rush fee of $50 per request. You can expect that most work can be done within 3 business days, but For new requests or larger projects we ask more time. See https://mdesignsmarketing.com/operations_manual/2020/05/26/turnaround-expectations/ for details. Once we begin working on your…

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  • Operations Manual Entries - Uncategorized

    Turnaround Expectations

    - By Molly McWilliams

    Please plan ahead for utilizing M Designs services. We will do rush work in emergencies and/or when possible for a rush fee of $50 per request. You can expect that most work (once arranged) can be done within 3 business days, but for larger projects, we require more time. Here is a general list of what you can estimate for…

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  • Operations Manual Entries - Uncategorized

    Packages and Hourly Work Billing Schedule

    - By Molly McWilliams

    Packages Packages are quarterly commitments. (Q1 Jan-Mar, Q2 April-June, Q3 Jul-Sept, Q4 Oct-Dec) Quarterly Plans are billed at the beginning of the month before service starts, or sometime during that month depending upon when services were requested. We take sign-ups until the 15th of the first month of the quarter. The payment is due one day prior to the quarter…

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  • Operations Manual Entries - Uncategorized

    Hourly Rates

    - By Molly McWilliams

    Hourly rate for all hourly work can be expected to be $146.30 an hour unless otherwise noted in your contract. Lower hourly rates will be applied as often as possible and will be used when time (deadline) and skill level required allow. Much of the work we do at M Designs can be purchased by the package and provides a greater…

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  • Operations Manual Entries - Uncategorized

    Weekly Check In Meetings

    - By Molly McWilliams

    Marketing Assistants are required to book at least one weekly check in meeting per week with their Marketing Manager for communication on their managed accounts.

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  • Operations Manual Entries - Uncategorized

    Quarterly Email Template

    - By Molly McWilliams

    Email templates can be purchased separately with a constant contact account and a Constant Contact account can be purchased here: https://mdesignsmarketing.com/operations_manual/product/constant-contact/ With the Quarterly Marketing pacages clients get 1 or more email templates designed (and sent) each quarter. The quantity they will receive is documented in their contract or notes. The marketing assistant will design a new layout each time it…

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  • Operations Manual Entries - Uncategorized

    Quarterly SEO Evaluation

    - By Molly McWilliams

    SEO evaluation can be performed without a package. It is more cost effective when it is part of a marketing package and performed quarterly. The stand alone product can be purchased here: https://mdesignsmarketing.com/operations_manual/product/seo-evaluation-and-suggestions/ For clients enrolled in one of M Designs quarterly marketing packages, once every 3 months they get an SEO evaluation. This evaluates the website itself, not it’s page…

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  • Operations Manual Entries - Uncategorized

    Social Media Posting

    - By Molly McWilliams

    Social Media Posting comes with the basic and extended marketing packages, and the frequency and content of the posts are defined in the clients contract or notes. In the the focused packages, (See 3 focused packages) unless defined differently, posting occurs 3 times a week on Facebook and on other channels as defined in each clients individual agreement. Below are examples of the…

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