CRM stands for “Customer Relationship Management” and is a web application or software that helps businesses keep track of all communications and maintain relationships with their customers and leads in one easily accessible place. There are many types of CRM software including Hubspot, Salesforce, Zoho, Monday, ZenDesk and more. At M Designs, we use Hubspot, so this will be the system we draw our examples from. Instead of using a bunch of spreadsheets, docs and separate applications to keep track of our customer relationships, we use our CRM to keep track of: Contacts: Business professionals that we network with Customers…
-
-
No Call No Shows/Last Minute Cancels: Missed meetings will be charged at full price if it is a no-call-no-show, or if the meeting is canceled within 15 minutes of the start time or after it has begun. If this is a complimentary meeting “Full Price” will be $55 on your next bill, or adjustment to your customer account wallet. Cancellations with less than 24 hours notice: Whether or not the appointment is paid or complimentary if you cancel a scheduled and confirmed appointment without 24 hours notice there will be a $25 missed appointment fee added to your next bill…
-
There is no excerpt because this is a protected post.
-
There is no excerpt because this is a protected post.
-
There is no excerpt because this is a protected post.
-
There is no excerpt because this is a protected post.
-
It can not be stressed enough how important structure is to a website. Not only does it make visual appeal look better but it also makes a website easier to use, and it helps search engines find said website. When storyboarding a website it is important to always have structure in mind. Where to Begin When Storyboarding a Website? The first thing you need to do when storyboarding a website is to collect all of your possessed data, and break it down into appropriate topics. This is the first essential step to organizing your data in a manner that…
-
To anyone who does not know, VALs stands for values and lifestyles. VALs is a psychological study that looks into the archetypal mindset of a business and their consumer based on the current state of a business. These archetypes and their structure change depending on what country someone lives in. The Archetypes in America are as shown in the picture below. Among this List there are differences in every archetype based on where they stand, for example survivors are less wealthy and more frugal while innovators are more wealthy and less frugal. These personalities are important to understand because…
-
This consists of categories under the main topic of your website. Each category is called a Silo. Under those categories, you can then break them down into other subcategories on either blog posts, products, videos, etc. This technique is useful to your site because you can put parts of your business into categories, this then lets search engines like Google or Bing read this in your site and raise the rankings. Also, your customers now have an easy way to find what they want on your site quickly, leading to more customers and possible leads. The basic model of this…
-
The consumers of the zip code 02563 consist of the following types of people… 05 Country Squires 09 Big Fish, Small Pond 32 Traditional Times 24 Pickup Patriarchs 62 Crossroad Villagers Country Squires Country Squires tend to be wealthy middle aged individuals living among their family members, and have earned a higher degree and make six figures a year. They are known to own a Subaru, shop for men’s business attire, attend minor league baseball games, buy sporting events tickets online, listen to mainstream rock, eat at Panera, and fly with Delta Airlines. Big Fish, Small…